Do children need to be accompanied by an adult?

Yes, children under 16 must always be accompanied by an adult (18+).
Each membership must include at least one adult. For example, a 3-person membership can include up to 3 adults or 1 adult and 2 children.

Can someone else use my membership?

No, membership is only for the named adult(s) and children.
It is non-transferable.
Photo ID is required for adult entry, and only those named on the card may use it.
Misuse of the membership may result in it being retained by Westport Adventure.

Are carers allowed free entry?

Yes, carers can be added to a membership free of charge with appropriate proof of disability, such as a doctor’s letter or support group membership.

What activities are included with the membership?

Membership includes unlimited access to Westport Adventure & Westport Estate Pass activities such as the net park, giant slides, climbing tower, disc & foot golf, toddler discovery play (opening July 2024), swans, rail train, and road train, subject to Westport House standard terms and conditions.

Can I get a refund for tickets purchased while holding a membership?

No, members will not be refunded for any full-priced tickets purchased while holding a valid membership.

Are there any discounts available with the membership?

Yes, members receive a 10% discount on Quarry’s Edge Activities (Climbing Wall, Aerial Trek, Twin Zipline, Quarry’s Edge Leap, Giant Swing) and our Interactive Gaming Zone.

This discount is limited to one activity per person per day during July and August.

Are there any usage restrictions on the membership?

Yes, there may be restricted dates with additional charges for special events such as Halloween, Christmas, Outdoor Theatre, or other third-party events. Memberships cannot be used in conjunction with other offers like school tours, corporate tickets, or special events.

Can I make changes to my membership?

Yes, changes can be made by the main contact on the membership pass, who must complete an amendment form and show valid ID. Memberships cannot be resold or transferred, and any misuse will result in cancellation without refund.

What happens if Westport Adventure is forced to close?

In case of closure due to exceptional circumstances, Westport Adventure will not be responsible for any incurred costs (e.g., hotel, travel) or offer refunds for closed days.

What should I do with my receipt of payment for membership?
Please keep your receipt for future reference.

Can activities be closed for operational reasons?

Yes, activities are subject to availability and may close for operational, technical reasons, inclement weather, special events, or safety reasons. No refunds will be offered for closed days.

What personal information is required for membership?

Westport Adventure requires certain information such as your name, address, email address, and mobile number for processing your membership application. This data will be handled in accordance with the Westport Adventure Privacy Policy.

Where can I find the latest terms and conditions?

The latest terms and conditions, which are subject to change, are available at https://www.westporthouse.ie/terms-conditions/.
They apply in full to any visits by members to the Westport House estate.

CHRIS WE NEED TO MOVE ALL THE TERMS & CONDITIONS TO THE WESTPORT ADVENTURE WEBSITE

What should I know about gift memberships?

Gift memberships can only be used by the named cardholder(s). The purchaser must have the consent of the member to provide their personal data for administering the membership and benefits. The purchaser must also inform the receiver of the membership about these terms and conditions.